Version 3 Clinical Features

The clinical assessment and outcome reporting process in Adastra has been designed around the multi-disciplinary and 24hr nature of modern urgent care provider services.

This 'snapshot' operational setting is dramatically different from the conventional in-hours backdrop. Encounters will often involve a sequence of contacts from initial telephone contact through definitive clinical assessment to face-to-face consultation either at an urgent care centre or in the patient’s home. It is vital that the software supports and identifies each stage in this process; yet also that it supports clinical continuity by presenting the evolving case record in logical and unambiguous format.

The clinical process is complex and the software must be highly versatile. The clinical staff mix might typically involve nurses, doctors, paramedics and ECPs. Nurses may be operating in a telephone assessment, urgent care centre or A&E setting. Others may fill community-facing roles in palliative care, district nursing or mental health. The range of clinical specialisations and operational settings is almost boundless. The software must be adaptable to all of them.

Crucially, the clinical capability in Adastra v3 has been defined by a team led by Adastra’s Medical Director, Alex Yeates, who is a practicing GP. We have also drawn on the views of many of our user services and their own clinicians. It comes as no surprise therefore that clinicians introduced to v3 are so enthused by it.

Many GPs work only occasional sessions in the operational hub environment. They must be able to operate an often busy duty session without being slowed by an unfamiliar or clumsy software tool. We therefore place great emphasis on Adastra v3 being intuitive, logical and easy to assimilate. Commentary from user services suggests that a clinician is comfortable in using the application with just 20 minutes training.