Steve Brice

Finance Manager

Steve has many years previous experience with BUPA and the Martin Walter Group and currently heads up our 5-strong Accounts department.

Dr Alex Yeates

Medical Director

Alex is responsible for the clinical safety of the software and has been trained as part of the Connecting for Health Accredited Clinician Programme. He is also the Caldicott Guardian for the company making sure all the principles are adhered to.  Other areas he is involved with include the clinical development of the software, keeping the company up to date with all clinical legislation changes and liaising with other clinicians internationally to make sure the software meets their needs.

Suzanne Rawlings

Clinical Manager

Suzanne progressed to develop the Clinical Team in 2006 following 3 years as a Project Manager for Adastra. She has a degree in Psychology and is a qualified Mental Health Nurse.  Suzanne manages our expanding team of clinicians and responsibilities include bringing specific nursing expertise to software development, helping customers to define clinical call flows and develop protocols and keeping the company aware of Department of Health requirements.

Adnan Riaz

Head of Configuration Services

One of several key staff who have experienced using the Adastra system as a customer - in Adnan's case the West Midlands Medical Duty Service in Birmingham.  Adnan has a Degree in Business Information Systems.

Mark Rawlings

Deputy Head of Configuration Services

Mark joined Adastra in 1998 and has gained valuable experience working within both the User Support Centre and Training Department. On Jan 1st 2008 Mark became Deputy Head of Configuration Services. He has a BSc Hons in English and Computing from the University of Surrey and has undertaken the Certificate in Training Practice from the CIPD and the IITT’s TAP qualification.

James Berry

Chief Technical Officer

Co-founding Director of Adastra - James achieved a first-class Honours degree in computer Sciences at the University of Southampton in 1995, finishing top of his year and winning the British Computer Society Prize for Outstanding Achievement.

Martin Dew

Development Operations Manager

Martin was formerly the General Manager and KnightOwl Developer for Owl Software, and became a core member of Adastra’s development team when the two companies merged. Martin, whilst responsible for all Owl developments also forms part of the active development progress on the latest Adastra v3 products, bringing with him over 8 years of experience of the product.

Simon Wren

Head of Marketing

Simon is an experienced computer and systems engineer and has been with Adastra since 1995, originally as a member of Adastra's technical services management team. Simon now heads the Marketing department which includes Regional Account Managers.

Emma Dew

Marketing Manager

Emma joined Adastra in October 2002 to fill the new position of marketing manager. She has a degree in Business and Marketing from Imperial University and brings with her a wide range of knowledge from both consumer and business to business environments. Emma is pivotal in developing and delivering our corporate marketing strategy.

Trevor Wilson

Process Design Team Leader

Trevor joined Adastra in November 2002 and initially took up the role of Regional Account Manager for the Midlands. In January 2007 he was promoted to Process Design Team Leader with responsibility for offering  guidance to customers on projects that require new and innovative uses of the Adastra application.

Calvin Wood

Head of Project Management

Calvin joined the Project Management team in 2002, following four years of coordinating installations for Adastra.  During this time he was part of the National Implementation Team for the rollout of the Technical Links project, has attained the PRINCE2 Practitioners qualification and as of 1st January 2008 became Head of Project Management.

Daniel Blanch

Deputy Head of Project Management

Daniel has been a member of the Project Management team since 2004, being made deputy head of the department in February 2008. Prior to this he spent five years supporting the Knight Owl Millennium application at Owl Software and latterly Adastra when the two companies merged. He has participated in the rollout of the TLP, implementation of the OOH Concentrator in Scotland and has attained the PRINCE2 Practitioners qualification.

Kevin Timmis

Head of Sales

Kevin joined the Sales Team as a Senior Technical Salesperson in May 2002 from East Kent Community NHS Trust and was promoted to Head of Sales in Adastra in June 2004.  He has a thorough understanding of NHS Net and general NHS IT issues gained from his 6 years NHS service.

James Ferris

Sales Manager

James joined us in February 2001 straight from college where he gained a HND in Computing and Business Information Technology, and is responsible for the provision of technical quotes and system designs.

Sue Guy

Head of Service Delivery
Sue joined Adastra in April 2001 having previously worked within an NHS Community Trust. She was part of the National Implementation Teams for both the roll out of the ‘Exemplar’ and ‘Technical Links’ projects and has been responsible for setting up our Project Management department which has grown and developed under her leadership and is now an integral part of Adastra’s implementation and service delivery  process. From 1st of January 2008 Sue assumed responsibility for overall Service Delivery which encompasses the Training, Configuration, Project Management and Process Design Teams.

Dave Fagg

Head of Service Support

Dave joined Adastra in Jan 1997 as an Engineer then took up the management of a rapidly growing Technical Services Team. As well as developing the Engineering Team to its current structure of nationally deployed teams, he continues to help spread ITIL best practices throughout Adastra’s Service Delivery and Service Support processes.

From 1st March 2008 Dave assumed responsibility for overall Service Support, encompassing the User Support Centre and the Technical Services Teams.

Will Micklam

Head of Technical Services

Will managed a Technical Support team in London prior to joining Adastra as Installations Manager in 2002.  Technical Services is responsible for the IT infrastructure, on which Adastra runs. The department encompasses Platform Design, Installations, Support and Stores.  Additionally, our Internal IT department is part of the team, for cross pollination of best practices and skills.

Geoff Swift

Deputy Head of Technical Services

Geoff joined Adastra in 1997 as an engineer, later specialising in voice recording systems before becoming Technical Support Manager in 2002. He now helps manage the Engineering Team and the daily operations of the Technical Services Department

Geoff is an ITIL accredited practitioner in Problem Management.

Tricia Hutchinson
Head of Training

Head of Training , an Open University Graduate and member of the Adastra management team since 1996.  Tricia was previously an operations supervisor with the South East Kent and East Sussex GP Co-Operative.

Elaine Maher

Deputy Head of Training

Elaine has been a member of the Training department since 2003. January 1st 2008 saw Elaine progress from Set Up Trainer to the position of Deputy Head of Training. Elaine has a BSc Hons in Business Information Technology and recently completed the Certificate in Training Practice from the CIPD.

Kip Wolfe

Head of User Support

Kip has a background in IT from college courses and is currently pursuing an MCSE qualification with successful MCP's in Windows 2000 Server and Windows 2000 Professional. The combination of qualifications and experience gained from working for Adastra has seen Kip become an integral part of the User Support Team. Having started on the helpdesk as a technician a willingness to learn and grow with the company has seen Kip go on to now become the Head of User Support.